Mediation is a procedure by means of which parties seek, with the help of a third party, called a mediator, to find an amicable solution to their dispute. It is distinguished from arbitration essentially by its non-formalistic nature, the parties’ control over the proceedings and the absence of enforceability of the agreements signed by the parties.
Mediation may be provided for by a clause inserted in a contract or by a separate agreement once the dispute has arisen (see below).
